Terms And Conditions
Welcome to Cotswold Pristine. Our terms and conditions ensure that we provide you with the highest quality of service in a bespoke, and discreet manner and are designed to ensure a seamless experience for our valued clients, maintaining the high standards synonymous with the Cotswold Pristine brand.
Terms and Conditions
Cotswold Pristine Cleaning Services Terms and Conditions:
By booking our services, you agree to the following terms and conditions:
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Booking and Consultation
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All bookings must be arranged in advance. To ensure we meet your specific requirements, we will conduct a pre-clean consultation to discuss and document all necessary details.
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Cancellation Policy
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Cancellations must be made at least 48 hours prior to the scheduled cleaning service. Any cancellations made with less than 48 hours’ notice may incur a charge.
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Payment Terms​
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Payment must be made within 24hrs of your clean. We accept payments via BACS, cash, or card. Late payments will incur a £5 daily fee until the invoice is cleared.
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For End of Tenancy cleans and other large cleaning jobs, a deposit of 50% will be required before the day of the clean.
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Refunds
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Refunds are not provided except in exceptional circumstances. Our priority is to rectify any issues to your satisfaction.
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Parking Requirements
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Where possible, parking should be provided for our cleaning team. This facilitates efficient and timely service delivery.
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Service Documentation
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All services to be provided will be discussed and documented during our initial consultation. This ensures clarity and mutual understanding before work commences.
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By choosing Cotswold Pristine, you are opting for a premium cleaning service tailored to your unique needs. We pride ourselves on our commitment to excellence and your satisfaction.
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For any queries or additional information, please do not hesitate to contact us.
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Thank you for choosing Cotswold Pristine.